If you missed the IBM Smarter Commerce Solution Center demo “GreenWheels” you can watch the story of Katie below. This is fairly comprehensive demonstration that shows WebSphere Commerce and several other IBM products integrated for a seamless customer experience.
Some key highlights of the demo:
- Responsive design for web, mobile, tablet.
- IBM Connections surfaced through WebSphere Content Manager for the community
- Order Management for store inventory visibility, buy online pickup in store, and pickup and pay in store.
- Centralized offer management using IBM (Unica) Interact
- Digital Analytic’s for “wisdom of the crowd” product recommendations.
- eMessage for email campaigns
- IBM Mobile Web Push for Rich notifications to mobile device
This demo walks through the experience of Katie – a consumer wanting to buy a new bike from the fictional Greenwheels company We will show Katie’s experience as she goes from interested consumer to passionate brand ambassador.
Greenwheels uses IBM’s solution for delivering exceptional & contextual customer experiences.