This is my second post in the leadership series, you can read my first post here about mentoring and management. In that first post I attempted to provide an entertaining narrative about how to be a leader by outlining what not to do. I got an email tonight that was an advertisement for a one day seminar here in Syracuse about Unacceptable Employee Behavior. The seminar is run by Fred Prior Seminars and it looks very interesting.
“The best morale exist when you never hear the word mentioned. When you hear a lot of talk about it, it’s usually lousy. – Dwight David Eisenhower
The phrase below in the advertisement really hit home. I think employees who maintain an unacceptable behavior over long periods of time in an organization are like a virus. Their attitude kills morale and brings down productivity greatly. Even if the cancer is perceived as productive in their area, their bad behavior affects the morale of their immediate team and the teams around them. When managers start hearing a lot of complaints about a person they really need to take careful attention because the problem is usually a lot worse than what is being communicated officially.
They’re lurking in every workplace …
… those problem employees who tax even the best managers. And wherever they are, you can be sure they’re costing the organization plenty in lowered morale, lost opportunities, and decreased productivity. In fact, the price can be so high that it’s foolish to try to overlook or brush aside the problem. If you supervise an employee who has behavior or attitude problems, you need to take action now! — brochure